Privacy policy

Last Updated: October 9, 2025

Welcome to Deletes.

This Privacy Policy explains how Deletes collects, uses, shares, and protects your personal information when you interact with our website, services, and products (collectively, the “Services”). Our online store is powered by Shopify Inc., which provides us with the e-commerce platform to sell our products and services to you.

By accessing or using any part of the Services, you confirm that you have read, understood, and agreed to the practices described in this Privacy Policy.

 Information We Collect

"Personal Information" refers to data that can identify or reasonably relate to an individual. We may collect the following categories:

a. Information You Provide

  • Contact Details: Full name, billing and shipping address, phone number, and email address.

  • Account Info: Username, password, preferences, and saved settings.

  • Transaction Data: Purchase history, items added to cart or wishlist, returns, exchanges.

  • Payment Details: Credit/debit card info, payment confirmation, and method (handled securely via Shopify’s PCI-DSS compliant gateways).

  • Communication: Customer support messages, inquiries, feedback.

b. Information Collected Automatically

  • Device Info: IP address, browser, device type, OS.

  • Usage Data: Page visits, clicks, time spent, referring URLs.

  • Cookies & Tracking: For user session management, cart recovery, personalization, and analytics.

 How We Use Your Information

We use your personal information for the following purposes:

✅ To Provide & Improve Services

  • Process and fulfill orders

  • Deliver products and manage returns

  • Manage your account and preferences

  • Recommend relevant products

  • Improve website functionality and user experience

📢 For Marketing & Promotions

  • Send personalized emails or SMS (only with consent)

  • Show relevant ads based on browsing/purchase history

  • Share discount offers, product launches, and updates

🔐 For Security & Compliance

  • Prevent fraud or abuse

  • Authenticate accounts and secure transactions

  • Meet legal obligations or respond to lawful requests

  • Enforce terms and protect legal rights

📞 Customer Support & Communication

  • Respond to queries

  • Send order confirmations, shipping updates, and feedback requests

 Sharing Your Information

We may share your information in the following ways:

  • Shopify: Our store platform provider processes your data to manage your purchases and account.

  • Service Providers: Logistics partners, payment processors, marketing tools, IT support.

  • Business Partners: For co-branded promotions (only with consent).

  • Legal Obligations: To comply with law, court orders, or defend against legal claims.

  • Business Transfers: In the case of a merger, acquisition, or sale of assets.

 Relationship with Shopify

Your interaction with our store involves Shopify's direct role in data processing. Shopify may collect, use, and process your information according to its privacy practices.

To learn how Shopify handles your personal data, visit:
🔗 Shopify Consumer Privacy Policy
🔗 Shopify Privacy Portal (Your Rights)

 Third-Party Sites

Our website may link to external sites we do not control. We are not responsible for the privacy practices of those third-party platforms. We advise reviewing their privacy policies before sharing personal data.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect or process personal information from children. If you are a parent or guardian and believe your child has shared data with us, please contact us to request deletion.

 Data Security & Retention

We take industry-standard security measures to protect your data. However, no online transmission is 100% secure. Please use caution when sending sensitive information.

We retain your data for as long as needed to:

  • Provide you services

  • Comply with legal or tax obligations

  • Resolve disputes

  • Enforce our policies

 Your Rights & Choices

Depending on your location (e.g., EU, UK, California), you may have the following rights:

  • Right to Access – Request a copy of your personal data

  • Right to Correct – Update inaccurate or incomplete info

  • Right to Delete – Request deletion of your data (with some exceptions)

  • Right to Portability – Receive your data in a usable format

  • Right to Withdraw Consent – Opt out of marketing at any time

  • Right to Object – Restrict or object to certain processing

You may exercise these rights by contacting us at anmolkakkar067@gmail.com.

We may ask you to verify your identity before fulfilling requests. You may also appoint an authorized agent to make such requests on your behalf.

 International Transfers

We may store or process your personal data outside your country of residence. If you are located in the European Economic Area (EEA) or the UK, we will rely on:

  • Adequacy decisions

  • Standard Contractual Clauses (SCCs) or other approved safeguards

 Updates to This Privacy Policy

We may update this Privacy Policy to reflect legal, operational, or service-related changes. Updates will be posted on this page with a revised "Last Updated" date.

We recommend checking this page periodically to stay informed about how we protect your data.

 Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

 (Deletes. Brand)
📧 Email: Deletesindia@gmail.com
📍 Address: Laxmi Market, Rajguru Market Road, Teliyan Pul,
Bobella & Aesthetics, Hisar, Haryana – 125011, India

Your trust matters to us. We are committed to protecting your privacy every step of the way.